Shipping policy

Thank you for visiting our online store! In order to ensure that you can receive your desired products smoothly, we have formulated the following logistics policies. Please read the relevant content carefully before shopping.

1、 Delivery processing time
After order confirmation, we usually process and ship the order within 15-30 days. If there are special circumstances that result in an extension of the delivery time, we will promptly notify you via email.

2、 Transportation mode and cost
We uniformly use sea freight to transport goods worldwide. The goods will be shipped to countries such as the United States, United Arab Emirates, Australia, Germany, Finland, France, Czech Republic, Malaysia, Portugal, Japan, Saudi Arabia, Spain, Singapore, New Zealand, Israel, Italy, and the United Kingdom, with a transportation time of approximately 35-50 days. Please consult customer service for specific transportation times in other regions. After the goods arrive in the destination country, the delivery method will be arranged reasonably based on the specific address provided by the customer. Some countries use truck delivery, while others use express delivery.

We sincerely provide you with free shipping service, and there is no need to pay additional shipping fees after you place your order. If you have a need for urgent and expedited transportation, considering that such services may incur additional logistics costs and shipping fees. In this situation, please contact us proactively and we will be happy to provide you with a reasonable solution.

3、 Customs duties and import taxes
You don't need to worry about tariffs, the merchant will bear all related tariffs and import taxes, you just need to wait for the goods to be delivered with peace of mind. However, customs policies may vary in different countries and regions. If the clearance time is extended due to force majeure factors, please be patient.

4、 Tracking information
After the order is shipped, we will send you a tracking number via email within 24 hours. You can use this tracking number to check the shipping status and location information of your order on the official website of the corresponding logistics company.

If you encounter any problems during the query process, please feel free to contact our customer service team at any time zkq0144@gmail.com We will wholeheartedly provide you with assistance.

Thank you again for your support and trust in our online store! If you have any questions, please feel free to contact us at any time.